Overview of AI Runbooks

Introduction

Maintenance runbooks are essential tools that provide Property Managers with structured guidelines for handling both routine maintenance requests and urgent tenant issues.

How It Works

When tenants interact with MagicDoor's AI system, it intelligently analyzes all available runbooks to identify the most relevant solution for the tenant's specific situation.

Features

• Pre-defined Templates: We offer ready-to-use runbooks for common maintenance scenarios
• Custom Creation: Property Managers can create tailored runbooks for unique situations
• AI Integration: Seamless integration with our AI chat system for automated response handling

Creating a New Runbook

1. Access the Runbooks Section

   • Navigate to the left sidebar and click Maintenance
   • Select AI Runbooks from the dropdown menu

2. Initialize Creation

   • Click the Create Custom Runbook button